The Ethiopian Airlines Miami Office serves as a key customer service center for passengers traveling to Africa, Europe, Asia, and the Middle East. As one of Africa’s leading airlines, Ethiopian Airlines provides world-class services from Miami, offering both direct and connecting flights through its main hub in Addis Ababa (ADD). Whether you need assistance with bookings, flight changes, or baggage services, the Miami office ensures a smooth and efficient experience.
Ethiopian Airlines Miami Office Address
Ethiopian Airlines – Miami Office
Miami International Airport (MIA)
2100 NW 42nd Avenue, Concourse F
Miami, FL 33142, United States
Ethiopian Airlines Miami Contact Information
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Customer Service (USA): +1 800 445 2733
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Miami Office Phone: +1 305 871 3433
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Cargo Services: +1 305 870 2800
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Email: mia@ethiopianairlines.com
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Website: www.ethiopianairlines.com
Ethiopian Airlines Miami Office Working Hours
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Monday – Friday: 9:00 AM – 6:00 PM
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Saturday: 9:00 AM – 1:00 PM
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Sunday & Holidays: Closed
Services Provided by Ethiopian Airlines Miami Office
1. Flight Bookings & Ticketing
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Booking of Economy, Cloud Nine (Business Class), and Promotional fares.
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Group and corporate travel arrangements.
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Assistance with multi-city and codeshare bookings.
2. Ticket Modifications & Cancellations
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Flight date and time changes.
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Refund processing for eligible tickets.
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Handling cancellations and rebooking.
3. Baggage Services
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Details on checked and cabin baggage allowances.
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Extra baggage purchase assistance.
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Claims for delayed, lost, or damaged baggage.
4. Sheba Miles Loyalty Program
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Enrollment and account management for Sheba Miles members.
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Information on earning and redeeming miles.
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Upgrade options using miles.
5. Special Travel Assistance
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Services for unaccompanied minors.
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Wheelchair and medical assistance requests.
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Pet transportation arrangements.
6. Cargo & Freight Handling
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Air freight bookings through Ethiopian Cargo.
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Handling of perishable goods, valuables, and live animals.
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Customs documentation and shipping assistance.
Popular Ethiopian Airlines Routes from Miami
From Miami International Airport (MIA), passengers can travel via Addis Ababa (ADD) to major destinations such as:
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Africa: Nairobi, Lagos, Johannesburg, Accra, Kigali, Dar es Salaam
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Europe: London, Paris, Frankfurt, Rome, Madrid
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Middle East: Dubai, Doha, Riyadh, Tel Aviv
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Asia: Delhi, Bangkok, Beijing, Mumbai, and Hong Kong
Why Contact the Ethiopian Airlines Miami Office?
Passengers reach out to the Miami office for:
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Flight bookings and ticket upgrades
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Visa and travel document assistance
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Refund and rebooking requests
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Baggage policy information
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Sheba Miles membership and rewards
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Cargo shipment arrangements
Travel Tips for Ethiopian Airlines Passengers from Miami
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Arrive at Miami International Airport at least 3 hours before departure.
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Use the Ethiopian Airlines mobile app for check-in and boarding pass download.
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Verify visa requirements for African and international destinations.
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Join the Sheba Miles loyalty program to enjoy exclusive benefits and flight rewards.
Conclusion
The Ethiopian Airlines Miami Office is your trusted contact point for all travel-related services, including bookings, baggage, and loyalty support. With extensive connectivity from Miami to Africa and beyond, Ethiopian Airlines provides passengers with a seamless and comfortable travel experience backed by outstanding customer care.
